Order Instructions

Artwork

You can upload most art files along with your order when placing online. We request that you send at least 300 dpi (dots per inch) vector artwork saved in EPS format.

If you are not sure about how your logo or art is saved, send us what you have and we will prepare it for imprinting. You can also mail your logo to us if you have extremely high quality artwork in black.

If you choose an item with a process color imprint or multi-color embroidery, please send a sample of the logo in full color with your art files so we have a reference.

Email logos or art to:
[email protected]

or

Mail logos or art to:
Art Department
Celebration Candy
90 Park Avenue, Suite 259
Florham Park, NJ 07932

(Please reference your company name or order number with artwork)

Proofs

We will email a proof (fax is available also) upon request or if our art or production department feels that the customer must check on content, position or the overall quality of the imprint. We cannot send a proof on most rush orders in order to maintain production. Call for more information.

Production Time

Standard lead times vary by product. Production days indicated our working days (exludes weekends and holidays). Many items can be produced in a hurry with our RUSH service. You can find a selection of promotional products with three, two and even one day production time. Proofs are not available for most 1-2 day rush orders.

If you need your items by a specific date, make sure to choose the right shipping method to get your goods from one of our factories to your facility.

Shipping

We ship orders by UPS. FedEx and USPS are also available. We also ship to Canada. For other international destinations, please call for more information.

To determine the cost of shipping, you can see the amount after you complete entering your order in our online shopping cart (before you checkout) or you can call us for the amount as well. We know that you often have a budget or need a preapproval for your order, so the amount you are quoted is the amount you pay. For large volume orders or heavy weights, we will be glad to provide you with a quote for alternate shipping methods such as common carrier trucking.

Available UPS shipping methods: Ground, Three Day, Two Day and Overnight.

Payment Terms

Celebration Candy accepts MasterCard, Visa, Discover and Amercian Express. Open accounts can be established with proper credit information or a purchase order. Please call for more information.